Frequently Asked Questions
Everything you need to know about your Krazy Caterpillar experience.
How do I determine the right size for me?
Each product page features a detailed size guide. Since we offer a variety of fits, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Are Krazy Caterpillar clothes ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans involved in our production process.
How should I care for my garments to ensure they last?
To maintain the vibrancy and shape of our pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every item.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.